Then last Friday, Microsoft updated the October 2022 section of his Outlook issues page. There was a workaround from Microsoft by manually correcting the registry entry in question – and it was possible to roll back to version 2205. If these entries are present and crashes occur, this is because the data value of the string EmailAddress under the Office identity in the registry is empty. Users can search for event 1000 or event 1001 and the following event details in the Windows Event Viewer application log:įaulting application name: OUTLOOK.EXE, version: 7.20194, time stamp: 0圆2e9be45įaulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0圆2e4fd3cįaulting application start time: 0x01d8acfa5984509dįaulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXEįaulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll Once users launch the Outlook application on the desktop, it opens briefly after loading the profile and processing, and then stops responding. I had reported about this issue in the article Microsoft: Workaround for Outlook crash rollback of Microsoft 365 to version 2205. The application was terminated again by a runtime error shortly after it was launched.
In August 2022, users were annoyed by Microsoft Outlook 365 crashes.
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